Frequently Asked Questions

We’re thrilled to welcome you to our galleries to experience the transformative power of art. Please familiarize yourself with our visiting policies below. If you have questions beyond what's listed here, we're happy to accommodate you. Please call us at 720-865-5000 or send an email to info@denverartmuseum.org.

Hours and Visiting Policies

We are open 10 am-5 pm daily, and open late every Tuesday until 9 pm. We are closed on Thanksgiving and Christmas Day.

Visiting Policies

Can I take pictures inside the museum?

Snap those pics! Photography is welcomed in all of the permanent galleries, but the flash must be off at all times. You will find a sign at the gallery door or on the object label if photography is not allowed. If you're not sure, ask a gallery host.

Can I carry bags in the museum?

The museum has free coat racks and lockers available on the lower level for visitors, with cleaning protocols designed to sanitize after each use. Large bags and backpacks may not be carried into the galleries, and must be left in a locker. Please consider leaving any unneeded bags or items at home during your visit.

Can I sketch inside the museum?

Pack your pencils and get inspired in the galleries. Small notebooks (11 x 14 inches or smaller) and pencils are welcome, but please leave colored pencils and pens at home.

Can I take videos inside the museum?

Personal videography is not allowed anywhere in the museum. If you are a representative of a corporation or the media and are looking to film onsite, please fill out a formal photography and filming request. The museum reviews all requests on a case-by-case basis. All corporate requests must be made 10 business days in advance of the desired filming/shooting date. All media requests must be made 5 business days in advance of the desired filming/shooting date.

COVID-19 Visiting Policies

We are committed to keeping you healthy and safe, but please be aware exposure to COVID-19 is possible in public places. To help mitigate exposure and ensure the best possible experience, we have implemented additional safety and cleaning procedures. Please review these measures ahead of your visit and contact us at info@denverartmuseum.org with any questions or concerns.

Masks

Masks are encouraged throughout your visit. If you don’t have your own mask, we can provide one for you.

Are you well?

If you feel ill or have a temperature, please stay home and reschedule your visit.

Clean Hands

Wash your hands frequently. Automatic hand sanitizing stations can be found on every floor.

6 Feet Apart

We encourage you to maintain a 6-foot distance from visitors not in your party.

Accessible

Strollers and wheelchairs are available on a first come, first serve basis at the visitor services desk. Strollers and wheelchairs are cleaned after each use.

Seating

If you require an additional seating option during your visit, we have portable stools available throughout the museum. Stools will be cleaned after each use.

Payment

We accept both cash and credit cards. Our preferred method of payment is credit card as it offers a touch free option.

Food & Drink

Food and drink is not allowed inside the galleries. Please enjoy food and drink, including water, in designated areas only. Please note: Masks must be worn in The Ponti and Café Gio unless seated or actively eating and drinking.

Bags

Store large bags in a locker on Level 1 or the Lower Level. Lockers require a quarter to operate.

Photos

Non-flash photography is allowed in galleries and public spaces. You will see on the gallery door or object label if photography is not allowed.

Filming

Personal videography is not allowed anywhere in the museum. The museum often photographs and films onsite programs for use on promotional materials. If you do not wish to be filmed or photographed, please inform a staff member.

Hydration

Water fountains within the museum are operational. Visitors can also bring a sealable water bottle and drink only in the atrium on each floor (no water is allowed near artworks). Bottled water is for sale in the Shop in the Hamilton Building and Café Gio in the Martin Building.

COVID-19 Visitor FAQ

Do you have touchless ticketing options?

Yes, ticketing is available online at denverartmuseum.org/tickets. You may print your ticket or show your ticket digitally on your mobile device upon your arrival. If you have a printed ticket or other coupon, please plan to display it upon your arrival, and plan to keep it with you.

What type of cashless payment options do you offer at the Denver Art Museum?

The museum will accept credit card and debit card payments online for tickets.

Are you limiting the number of visitors in each gallery?

Social distancing guidelines and reminders will be communicated to visitors in galleries and all public areas, and the museum will limit ticket sales to reduce the risk of crowding.

Do you have hand sanitizer locations at the museum?

We have always provided touchless, motion-activated hand sanitizer stations throughout the museum. They are located at the entrances/exists and near bathrooms on all floors.

How frequently are you sanitizing and cleaning the public and restroom spaces at the museum?

Museum staff will meet or exceed all CDC protocols for maintaining a healthy indoor public space. Additionally, in 2019 the museum acquired electrostatic sanitizing spray technology for sanitizing indoor spaces.

Are visitors required to wear masks?

Guests are encouraged to wear a face mask that fully covers their nose and mouth. If you do not have your own mask, we can provide one for you at the visitor services desk.

General Visit Information

Please review our FAQ with questions about admission, free days, directions, parking, and more.

General Visit Information

How much is admission?

The cost of your general admission ticket depends on if you live in Colorado or elsewhere, and whether you're a student, senior, or veteran. Please refer to our ticketing chart for the most up-to-date information.

Admission is always free for members and youth 18 and under through our Free for Kids program.

When does the museum offer free admission?

Several times throughout the year, admission is free to all visitors through our Free Days at the DAM program. We encourage all visitors to reserve tickets in advance; however limited walk-in tickets will also be available. Find an upcoming free day.

Does a general admission ticket include access to special exhibitions?

A general admission ticket provides access to all of the museum's nonticketed galleries and exhibitions. Occasionally a special exhibition will require an additional charge.

Do I need to purchase my ticket in advance?

We strongly recommend tickets be purchased in advance. However, tickets can always be purchased at the visitor services desk upon your arrival.

Do members need tickets?

No, members can simply show their physical or digital membership card at the visitor services desk upon arrival.

I am disabled, do you have any special visitation procedures I should be aware of?

The museum offers wheelchairs for free check out at the visitor services desk. Portable stools for use by visitors with mobility needs are available on every floor. All materials will be sanitized between uses. Please note that most onsite seating has been removed for public health reasons.

Where can I park for my visit to the Denver Art Museum?

The City of Denver’s Cultural Center Garage, on 12th Ave. between Broadway and Bannock streets, is open for access. Additional metered street parking and paid surface lot parking also is available in the Golden Triangle neighborhood. More information on the garage.

Will the cost of parking change?

The City of Denver is the owner of the Cultural Center Garage. For more information on parking and pricing, visit here.

Is there a designated drop-off area at the Denver Art Museum for those using shared ride services, Uber or Lyft?

Yes, a new designated drop off area for ride shares opened with the Martin Building. It is along 13th Ave. in front of the new Sie Welcome Center entrance.

Do you have any café or food options onsite?

Yes, The Ponti is our new full-service on-site restaurant. Through a collaboration with James Beard Award winner and celebrated Denver chef Jennifer Jasinski, the concept of The Ponti was born. As the restaurant’s consulting chef, Jasinski has developed menu concepts, as well as help select and train the restaurant’s culinary staff. Reservations for The Ponti are available via OpenTable from the restaurant website. In addition to The Ponti, quick-service casual dining is available at Café Gio, located just across the hall, during regular museum hours.

Is The Ponti open for dinner?

The Ponti is open for lunch every day the museum is open, and for dinner on Tuesdays until 9pm. Café Gio will be open during regular museum open hours.

Family and School Visits

We're pleased to welcome families and school groups to the museum to experience our galleries, exhibitions, and hands-on spaces for activites and learning such as the Creative Hub, Storytelling Studio, and Family Central.

We recommend reviewing our Family Guide for recommendations of things to do and places to visit on your next visit.

Family and School Visit Information

Where at restrooms located?

Restrooms are located on every level of the Hamilton and Martin Buildings. Family restrooms are available on the lower level and levels one, two, and three.

Are strollers available?

Yes, strollers are available for free checkout at the visitor services desk of the Hamilton and Martin Buildings.

Is food or drink available onsite?

Yes, food and beverages are available in Café Gio and The Ponti. Bottled water can also be purchase in the museum Shop. Please do not eat or drink inside the galleries.

Are you currently hosting school groups?

We are pleased to welcome school groups back to the museum. Reservations are required for all school visits and must be made at least three weeks in advance, pending availability. Learn more about our tours and workshop offerings by browsing through our current available field trips.

Does the museum provide educational resources for schools and teachers?

The museum's Creativity Resource is a one-stop shop for inspiration, learning, and creativity. There you can explore fun activities, lesson plans, thought-provoking prompts, and resources inspired by the museum's collections and exhibitions.

Check back to Creativity Resource often for new material and sign up for our email to stay up to date on the latest videos, activities, and more.

Artwork Inquiries

Please review our artwork inquiry FAQ for specific questions about our exhibitions and permanent collections.

Artwork Inquiries FAQ

I found a painting in my grandmother’s house. Is it real? What’s it worth?

The museum does not perform authentications or valuations. You can find a certified appraiser at www.appraisers.org. An auction resource like Christie’s or Sotheby’s—or even an online auction site like www.ebay.com or www.artprice.com—can help you learn more about the value of your object.

Where can I learn more about a specific artist or type of art?

You can research artists and art in many different ways. Start your search online at a site like www.artcyclopedia.com or www.askart.com. The Denver Art Museum Library is available by appointment for art researchers. You should also search your local library—librarians are great at getting hard-to-find information, so be sure to ask! The Denver Public Library’s librarians offer online assistance at www.denverlibrary.org/ask. For information about public art in Denver, visit http://artsandvenuesdenver.com/public-art.

I'm a college student conducting research. How can I get information about an artwork in the galleries?

We’re glad that you are interested and will do our best to provide the information you seek in a timely manner. Please follow our guidelines for college students.

I'm an artist. Would the DAM consider me for a solo exhibition?

Solo exhibitions are extremely rare. Artists may send exhibition announcements of their work. We’ll happily review these announcements and, in some cases, may attend the show. Artists may send digital images or links to online portfolios to a curator through info@denverartmuseum.org.

How do I donate an artwork to the museum?

We appreciate your consideration and are happy to review the object with a curator to determine if the artwork fits our collection policies. Please send a photograph and a letter about the object to Curatorial Department, Denver Art Museum, 100 W. 14th Ave. Pkwy., Denver, CO 80204.

Does the museum buy art?

We do occasionally consider art for purchase and ask that you send us a photograph with a letter telling us about the object (include information on how you acquired the piece) and the terms of your sale. Remember, a picture is worth a thousand words! Please do not bring it to the museum unless you already have an appointment.

May I talk to a curator?

Curators are often traveling or heavily scheduled, so an appointment is absolutely necessary. When making an appointment, it is important that you state the reason for your call. In most cases, questions can be answered with a little research on your part or by the department’s support staff.

What is the museum’s process/policy on provenance research?

The museum’s process on research into its collections starts with the ongoing Provenance Committee–a group of cross departmental museum staff that meets twice monthly to review and direct provenance research for objects in the museum’s collection. More information can be found here.

If the public or visitors have questions about provenance or additional facts to share, please contact provenance@denverartmuseum.org.

Can I request an image from the DAM to use in a scholarly publication, school project, or other use that is not covered under standard editorial use?

Yes; for details on the process please visit this page and submit the Image Rights Request Form, which can be accessed here.

(For editorial use in reviews, etc., please contact the Press Office at pressoffice@denverartmuseum.org.)

I have an artwork that needs to be cleaned. Who should I call?

The museum cannot endorse specific conservators. Excellent information on selecting a conservator is available on the American Institute for Conservation website at http://www.conservation-us.org.

I need to move a large painting or sculpture. How do I do it?

There are a limited number of companies that specialize in fine art handling and shipping both locally and nationwide. For crating or shipping in Denver and the region, contact www.terrydowd.com or www.shipart.com. For crating or shipping outside the region, you can try www.usart.com, www.artexfas.com, or www.atelier4.com. The museum does not endorse any specific art handling and shipping companies.

I need to have a work of art framed. Can you recommend someone?

Matting and framing is done by many companies in our area. Some practice the most current conservation methods available. It’s up to you to request the level of care you want. The American Institute for Conservation can tell you what kinds of questions to ask; visit http://www.conservation-us.org/treasures.

Donation Requests

We occasionally receive requests for donations for fundraisers, silent auctions, and benefits. The museum is currently accepting these requests from nonprofits and for school fundraisers. Please submit the form below to tell us more about your request.