Masked mother looking at art with her two children

Tips for Visiting

Learn how we're keeping visitors safe during COVID-19.

We are committed to keeping you healthy and safe, but please be aware exposure to COVID-19 is possible in public places.

To help mitigate exposure and ensure the best possible experience, all tickets are timed and must be purchased in advance. Members also need to reserve a timed-entry slot. Tickets are only on sale in two week blocks and will be released at 10 am daily. Please contact with any questions.

We ask that you follow these guidelines:


All guests must wear a mask that covers the nose and mouth at all times. If you don’t have a mask, we have masks available. Children over the age of three should wear masks, too.

6 Feet Apart

Please maintain a 6-foot distance from visitors not in your party. Look for the prompts on the floor for help.

Are you well?

If you feel ill or have a temperature, please stay home and reschedule your visit.

Clean Hands

Wash your hands frequently. Automatic hand sanitizing stations can be found on every floor.


We have strollers or wheelchairs to borrow for your visit. Please ask a staff member for assistance.


If you require a seating option during your visit, we have portable stools available throughout the museum. Stools will be cleaned after each use.


Please limit the number of visitors per elevator car to 4 people per ride. Groups of family members visiting together may exceed this guideline.


Our ticket window and pop-up shop are only accepting credit cards at this time.

Food & Drink

No food or drink within the museum. Our café is currently closed. Visitors can bring a sealable water bottle and drink only in the atrium on each floor (no water is allowed near artworks). Bottled water and snacks are for sale in the pop-up shop.


Coat check is closed for the time being. A minimal number of lockers are available. Please leave large bags at home.


Non-flash photography is allowed in galleries and public spaces. You will see on the gallery door or object label if photography is not allowed.


The museum often photographs and films onsite programs for use on promotional materials. If you do not wish to be filmed or photographed, please inform a staff member.


Visitors will check in outside on the plaza and enter through the main Hamilton Building doors. The exit is now through the first-floor studio space.


Be aware that capacity limits apply to galleries and there may be a short wait to enter.


Due to health and safety guidelines, water fountains within the museum are not operational at this time. Visitors can bring a sealable water bottle and drink only in the atrium on each floor (no water is allowed near artworks). Bottled water is for sale in the pop-up shop.

Safety and Cleaning Procedures

The museum is operated in accordance with guidelines established by the Colorado Department of Public Health and the Environment (CDPHE) and the City and County of Denver. We ask that you observe all signage and instruction provided at the museum and we reserve the right to ask anyone not following safety measures to leave the premises.

We promise you:

  • We have the highest quality air filtration system and have added “no touch” faucets and restroom facilities, as well as increased daily cleaning and sanitization schedules to help ensure we meet standards set by the CDC.

  • We will limit the number of visitors in the facility at one time to help visitors enjoy the museum without crowds and lines and with the recommended social distancing space.

We ask of you:

  • Following state and local guidelines, masks are mandatory in public. Please plan on wearing a mask that covers your nose and mouth while in the Denver Art Museum. If you don’t have your own mask, we can provide one for you. If you are unable to wear a mask due to a disability, a full face shield can be worn instead. Please contact with any questions.

  • Please observe all social distancing requirements, including limiting your group size to fewer than 10 people. Onsite signage will be in place to help remind you to keep 6 feet between your party and other visitors.

  • Purchase your ticket/reserve your entry time in advance online.

  • Come back another day if you are not feeling well.

  • Wash your hands frequently.