Masked mother looking at art with her two children

Tips for Visiting

Please follow these guidelines to help keep everyone safe during COVID-19.

We are committed to keeping you healthy and safe, but please be aware exposure to COVID-19 is possible in public places.

To help mitigate exposure and ensure the best possible experience, all tickets are timed and must be purchased in advance. Members also need to reserve a timed-entry slot. Please contact info@denverartmuseum.org with any questions.

We ask that you follow these guidelines:

Masks

All guests three and older are encouraged to wear a mask that covers the nose and mouth at all times throughout their visit. If you don’t have a mask, we have masks available at the visitor services desk.

6 Feet Apart

Please maintain a 6-foot distance from visitors not in your party. Look for the prompts on the floor for help.

Are you well?

If you feel ill or have a temperature, please stay home and reschedule your visit.

Clean Hands

Wash your hands frequently. Automatic hand sanitizing stations can be found on every floor.

Accessible

We have strollers or wheelchairs to borrow for your visit. Please ask a staff member for assistance.

Seating

If you require an additional seating option during your visit, we have portable stools available throughout the museum. Stools will be cleaned after each use.

Elevator

Please limit the number of visitors per elevator car to 4 people per ride. Groups of family members visiting together may exceed this guideline.

Payment

We accept both cash and credit cards. Our preferred method of payment is credit card as it offers a touch free option.

Food & Drink

Our café is currently closed. Visitors can bring a sealable water bottle to drink in the atrium on each floor only (no water is allowed near artworks). Bottled water and snacks are for sale in the Shop.

Bags

Coat check and a minimal number of lockers are available. Please leave large bags at home.

Photos

Non-flash photography is allowed in galleries and public spaces. You will see on the gallery door or object label if photography is not allowed.

Filming

Personal videography is not allowed anywhere in the museum. The museum often photographs and films onsite programs for use on promotional materials. If you do not wish to be filmed or photographed, please inform a staff member.

Safety and Cleaning Procedures

The museum is operated in accordance with guidelines established by the Colorado Department of Public Health and the Environment (CDPHE) and the City and County of Denver. We ask that you observe all signage and instruction provided at the museum and we reserve the right to ask anyone not following safety measures to leave the premises.

We promise you:

  • We have the highest quality air filtration system and have added “no touch” faucets and restroom facilities, as well as increased daily cleaning and sanitization schedules to help ensure we meet standards set by the CDC.

We ask of you:

  • We encourage visitors to wear a mask that covers the nose and mouth while in the Denver Art Museum. If you don’t have your own mask, we can provide one for you. Please ask for one at the visitor services desk. Please contact access@denverartmuseum.org with any questions.
  • Please observe all social distancing requirements, including limiting your group size to fewer than 10 people. Onsite signage will be in place to help remind you to keep 6 feet between your party and other visitors.

  • Purchase your ticket/reserve your entry time in advance online.

  • Come back another day if you are not feeling well.

  • Wash your hands frequently.