Jobs & Internships

Primary purpose is on-site customer service representative responsible for membership data entry and sales, museum admission ticket sales and telephone sales and support.  Processing of development gifts, basic record maintenance, reconciling batches and answering membership inquiries via the telephone and e-mail as well as support in our administrative office.  10-30 Hours per week, hours are not guaranteed and subject to change.  Weekend and Friday evening hours are required.

Customer Service

• Demonstrate excellent customer service skills in a professional manner at all times.
• Promptly greet visitors by phone or walk-in in a professional and courteous manner.
• Retrieve voice mail messages twice daily and respond to messages within 24 hours.
• Retrieve e-mail messages as needed and respond to messages within 24 hours.
• General ticketing support and ability to assist members and customers with on-line reservations.

 Cashier Duties

• Promote and sell memberships to all museum visitors.
• Sell general admission and special exhibition tickets.
• Provide accurate visitor information related to permanent collection and ticketed exhibitions.
• Assist with special projects as assigned that may be performed during cashier down-time.
• Assist visitors and members with reasonable special requests such as: calling for taxis, making reservations for Palettes Restaurant, providing directions and information, and providing wheelchairs and strollers.
• Associates will be required to meet daily/weekly/and or monthly data entry goals as established by the Director of Membership.
• Maintain department turnaround times on fulfillment and gift processing per departmental policy and procedures as established by the Director of Membership.
• Process and enter memberships, gifts, combo/split gifts, gifts of art, stock gifts and pledges into Raiser’s Edge using batching process.  
• Participate in donor acknowledgement and fulfillment of membership materials/guides according to schedule established by the Director of Membership.
• Prepare membership packets and prepare mailing labels as needed.
• Complete address changes and other basic membership processing.
• Centralized Reservations; booking adult and school tours, lectures & classes.

• Acts as a resource for questions relating to ticketing, membership and general Museum policies.

 General Administrative

• Performs museum phone operator function along with ensuring membership hotline calls are answered during museum open hours.

• General office support and tasks as required including word processing.
• May be required to print computerized invoices, receipts and reports
• Assist with special projects as assigned

 Data Processing

• Associates will be required to meet daily/weekly/and or monthly data entry goals as established by the Director of Membership.
• Maintain department turnaround times on fulfillment and gift processing per departmental policy and procedures as established by the Director of Membership.
• Process and enter memberships, gifts, combo/split gifts, gifts of art, stock gifts and pledges into Raiser’s Edge using batching process.  
• Participate in donor acknowledgement and fulfillment of membership materials/guides according to schedule established by the Director of Membership.
• Prepare membership packets and prepare mailing labels as needed.
• Complete address changes and other basic membership processing.
• Centralized Reservations; booking adult and school tours, lectures & classes.

• Proficient with Blackbaud’s Raisers Edge, Microsoft applications and ticketing software a plus.
• Excellent customer service skills and positive attitude.
• Excellent verbal, written, and computer skills.
  • Excellent interpersonal skills and the ability to interact effectively with visitors, staff, volunteers, support groups, trustees and members, in person, on the telephone and via internet communications.
  • Ability to understand membership/development fundraising principals.
  • Ability to work in a multi-tasking fast-paced environment.
  • Ability to sit for most of an 8 hour day performing data entry.

High School Diploma or equivalent

• Blackbaud Raiser’s Edge experience preferred.
• Ticketing experience preferred.
• Customer service/guest service experience (phone or face-to-face).
• Previous museum or cultural experience preferred.
• Previous work experience in membership, development or marketing preferred.

This is a part-time position without benefits.   Posting closes on May 23, 2013. If you are interested in this position, please email your cover letter and resume to: hrcoordinator@denverartmuseum.org  In the subject line of your email, please list your name first followed by the position you are interested in obtaining.

 It is the policy of the Denver Art Museumto prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.

The position has full responsibility for the museum’s accounts payable function including: maintenance of Museum purpose order log, processing of payments to museum vendors, maintenance of federal compliance reporting, and safeguarding of museum assets through adherence to internal control procedures.

 This position also has primary responsibility for the management of purchase orders, the weekly processing of Accounts Payable payments, and providing customer service to both internal and external clients. 

 The position requires the performance of segregated duties and adherence to internal control procedures which contributes to the audit requirement of safeguarding Museum assets.

 Accurate review, high attention to detail, and compliance in processing are high priority for this position.

• Serves as staff and vendor liaison to facilitate accurate payment to vendors and staff.
• Reviews all purchase orders for appropriate approval and other documentation prior to logging.
• Reconciles purchase orders.
• Sorts and distributes incoming department mail.
• Processes 2-way P.O. matching invoices.
• Reviews documentation in the form of vendor invoices and staff reimbursement requests for validity and completeness including proper authorizing signatures, account number assignments, arithmetic accuracy and duplicate payments.
• Issues weekly checks and/or electronic payments and notifies banking institution of payments via electronic positive pay file as a fraud preventative control.
• Matches invoices to checks, obtain all signatures for checks, and distribute checks accordingly.
• Maintains vendor database to ensure accurate federal compliance reporting for independent contractors (Form 1099).
• Reconciles vendor statements, research and correct discrepancies.
• Verifies accounts payable subsidiary ledger accuracy compared to overall general ledger accounts payable balances.
• Makes recommendations to adapt or interpret policies which manage trends and changes identified in the processing of transactions.
• Serves as staff and vendor resource to answer questions regarding accounts payables and support group reports.
• Verifies proper accounting classification by assignment of accounting account codes.
• Applies audit cutoff guidelines for accurate fiscal year end reporting.
• Assists in month-end closing and year-end audit.
• Researches and resolves problems in a timely manner.
• Maintenance of wires, journal entries, bank transfers, and accounts payable files.
• Maintains independent contractor files
• Monthly balance sheet reconciliations (accounts payable, prepaid expenses, prepaid exhibitions, etc.)
• Other duties as assigned.

• Ability to communicate effectively both orally and in writing
• Working knowledge of general accounting principles
• Strong customer service and interpersonal skills
• Ability to problem solve and work independently
• Ability to adapt to change
• Strong organizational skills
• Attention to detail
• Speed and accuracy in processing paperwork and data input
• Basic understanding of reconciliations
• Working knowledge of Microsoft Word, Excel and PowerPoint

High school diploma required; college courses in accounting strongly preferred.

Requires a minimum of two (2) years of general accounting, accounting-related, or accounts payable experiences.

This is a full-time position with benefits.   Posting closes on May 23, 2013. If you are interested in this position, please email your cover letter and resume to: hrcoordinator@denverartmuseum.org  In the subject line of your email, please list your name first followed by the position you are interested in obtaining.

 It is the policy of the Denver Art Museum to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.

The executive assistant & business project manager is responsible for helping guide and implement the planning process for future renovations of the Museum complex, including liaising with internal stakeholders and external vendors while managing timelines and budgets. In addition, this position will act as a resource for the Deputy Directors in managing processes and tasks associated with committees, meetings and ongoing projects

• In collaboration with the Deputy Directors, implement the hiring and management of key project vendors and contractors to complete facility assessments for future renovations.
• Oversee the process for drafting and issuing of request for proposals (RFPs) or requests for qualifications (RFQ).
• Facilitate planning meetings and communications with internal staff, vendors, and key board members associated with renovations of the Museum complex.
• Help organize and document key institutional and planning meetings.
• Assist Deputy Directors in coordinating daily schedules, meetings, and travel arrangements.
• Serve as the Museum’s liaison to the Museum Residences Board.
• Serve as Museum’s liaison with key neighborhood organizations and groups.
• Manage and assist in budget management of certain departments.
• Assist with presentation development.
• Complete archive and historical research as assigned.
• Serve as a backup to the Museums Director’s executive assistant, as needed.
• Other duties as assigned

• Excellent communication and project management skills.
• Excellent organizational skills in planning and executing museum objectives.
• Attention to detail.
• Ability to collaborate and work effectively as part of a team.
• Proficient in outlook, Excel, Word, and Power Point.
• Experience with Photoshop Elements.
• Ability to tackle new projects independently with minimal oversight.
• Short hand or equivalent preferred but not required

Bachelor's Degree required.

• Minimum 3 years of experience in a professional environment.
• Construction industry experience a plus.

This is a full-time position with benefits.   Posting closes on May  24, 2013. If you are interested in this position, please email your cover letter and resume to: hrcoordinator@denverartmuseum.org  In the subject line of your email, please list your name first followed by the position you are interested in obtaining.

 It is the policy of the Denver Art Museum to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.

The Adult and College Programs Film & Media intern will assist in documenting and producing media related to programming events. This position requires a commitment to attend Untitled events, which take place on the final Friday of every month; additional event attendance will be determined as necessary.

• document audiences engaging in program activities using photos, film, interviews and other techniques
• produce short films and other media for informational/marketing purposes
• produce reports for interviews, attendance counts etc.
• assist in brainstorming and testing ideas for  adult programs
• research audience values, profile
• attend and engage in Untitled on the final Friday of each month, other events as necessary
• many more!

• Applicant should be currently enrolled in or have recently completed an undergraduate or graduate program in Film/Media Studies or related field.

This is a part-time internship with no compensation. Interns should be available eight hours/week in addition to attending Untitled events.  Applications are accepted on a rolling basis.  If you are interested in one of the internships, please email the Denver Art Museum Education Administrator at kmahoney@denverartmuseum.org for an application.

• For internship start dates Jan. – April, Due Date: December 15
• For internship start dates May – Aug., Due Date: April 15
• For internship start dates Sept. – Dec., Due Date: August 15

It is the policy of theDenverArt Museumto prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.

The primary task of this internship is to research works of art in the DAM’s collection for specific needs in school, teacher, family and adult programs. Candidates should also have an interest in the end users of this research (visitors on tours, school kids, family visitors, teachers, etc.) and in one of the following collection areas:

• Japanese Art
• American Indian Art
• Western American Art

• collect research information from a wide variety of sources (print, phone interviews, online, etc.)
• scan and word process materials for education files
• build illustrated papers that we call

Applicant should be currently enrolled in or have recently completed an undergraduate or graduate program in Art History, Education, Museum Studies, Studio Art or related field

This is a part-time internship with no compensation. Applications are accepted on a rolling basis. If you are interested in this position, please email the Denver Art Museum Education Administrator at kmahoney@denverartmuseum.org for application.

• For internship start dates Jan. – April, Due Date: December 15
• For internship start dates May – Aug., Due Date: April 15
• For internship start dates Sept. – Dec., Due Date: August 15

 It is the policy of the DenverArt Museum to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.

Family programs are designed to engage families in activities that relate to the art and further exploration and learning through in-gallery interpretive components, summer camps and classes, drop-in activities and events.  Intern will be responsible for providing support to Family Programs staff including maintenance of in-gallery activities, support for family events as well as research projects.

• Support Family Programs staff with on-site maintenance of in-gallery interpretive components.
• Assist Family Programs staff with planning and execution of family events.
• Assist with visitor research, including conducting visitor observations and surveys.
• Conduct research on specific family audiences within the Metro Denver area.

Currently enrolled in an undergraduate or graduate program in Art History, Education, Museum Studies, Studio Art or related field.

This is a part-time internship with no compensation. Applications are accepted on a rolling basis. If you are interested in this position, please email the Denver Art Museum Education Administrator at kmahoney@denverartmuseum.org for application.

• For internship start dates Jan. – April, Due Date: December 15
• For internship start dates May – Aug., Due Date: April 15
• For internship start dates Sept. – Dec., Due Date: August 15

It is the policy of theDenverArt Museumto prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.

Education Interpretation and Exhibition Interns will assist in development of installed interpretive materials for adults and families related to exhibitions and permanent collections galleries.  Areas will include written didactics, use of technology driven tools, interactives for adults, and activities for families and children.

• Conducts Art History research on objects in the Permanent Collection. 
• Researches current practices relating to interpretive material in other museums.
• Searches for and procures illustrative material for didactics and activities.
• Conducts visitor research including surveys and observations to determine effectiveness of interpretive material.

Time Requirement:-          Between the hours of  9am-5pm, Monday-Friday, part-time opportunities available year-round

Currently enrolled in an undergraduate or graduate program in Art History, Education, Museum Studies, Studio Art or related field.

• Knowledge of Microsoft Office applications, Adobe Photoshop and scanning.
• Ability to write clearly and effectively.
• Ability to conduct effective research both online and in library.

This is a part-time internship with no compensation. Applications are accepted on a rolling basis. If you are interested in this position, please email the Denver Art Museum Education Administrator at kmahoney@denverartmuseum.org for application.

• For internship start dates Jan. – April, Due Date: December 15
• For internship start dates May – Aug., Due Date: April 15
• For internship start dates Sept. – Dec., Due Date: August 15

It is the policy of the DenverArt Museum to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.

This internship is designed to help us accomplish our goal for this audience: to provide interactive experiences of DAM collections and exhibitions that emphasize three areas of learning that contribute to school education in visual arts, language arts and literacy, social studies and history: aesthetic experiences (heightened sense awareness and visual skills); cultural awareness (focus on social context and art history); creativity (critical thinking and divergent thinking skills)

 The DAM serves students ages pre-school through 12th grade and teachers of all subjects but especially the regular elementary classroom teacher, and specialists in arts, language arts and social studies.

• research DAM collections
• research school and teacher needs and help us create Creativity Resources for teachers available online
• research learning and teaching methods and help create new teaching tools for use in the galleries
• work directly with students and teachers and help invent new tours and touring methods
• attend training for museum guides (about the collections, touring methods)
• explore how to link DAM collections to language arts, social studies, visual arts and other curricula
• develop teacher workshops
• find out about school services at other museums
• many more!

Applicant should be currently enrolled in or have recently completed an undergraduate or graduate program in Art History, Education, Museum Studies, Studio Art or related field.

This is a part-time internship with no compensation. Applications are accepted on a rolling basis. If you are interested in this internship, please email the Denver Art Museum Education Administrator at kmahoney@denverartmuseum.org for an application

• For internship start dates Jan. – April, Due Date: December 15
• For internship start dates May – Aug., Due Date: April 15
• For internship start dates Sept. – Dec., Due Date: August 15

It is the policy of the Denver Art Museum to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.

DAM’s Latino Cultural Programs are designed to engage Latino audiences through the development of culturally relevant programming and outreach initiatives.  Working within Family and Community Programs to support overall efforts to engage families in activities that relate to the art, intern will be responsible for providing support to Latino Cultural Programs Coordinator by assisting with monthly Latino-focused live program, supporting outreach efforts, gathering and organizing research on Latino audiences, object based research projects, and other projects as assigned.

• Assist with monthly, Latino live program, CelebrARTE, every third Sunday of the month.  This includes assistance with audience outreach, program prep and research, and needs day-of.
• Conduct and organize research about Latino audiences in Denver metro area.
• Assist with object-based research that connects with Latino audiences.
• Support general needs of Family & Community Program team.

• Experience or interest in supporting the needs of Latino audiences through the arts, cultural programming, and/or museum education.  Bilingual (Spanish) strongly preferred. 
• Availability: Three days a week.  Must be available to work the third Sunday of every month.

Currently enrolled in an undergraduate or graduate program in Art History, Education, Museum Studies, Chicano/Latin American Studies, Studio Art or related field.

This is a part-time internship with no compensation. Applications are accepted on a rolling basis. If you are interested in this internship, please email the Denver Art Museum Education Administrator at kmahoney@denverartmuseum.org for an application

• For internship start dates Jan. – April, Due Date: December 15
• For internship start dates May – Aug., Due Date: April 15
• For internship start dates Sept. – Dec., Due Date: September 7

It is the policy of the Denver Art Museum to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.

Untitled interns will be part of the Adult & College Programs team.  They will assist in developing and implementing new programming for our monthly late-night Untitled events.  The focus will be on designing activities that engage audiences with our collections, exhibitions, and the museum itself, in innovative and unconventional ways. This position requires a commitment to attend Untitled events, which take place on the final Friday of every month; additional event attendance will be determined as necessary.

• assist in brainstorming and designing Untitled events
• research for programming ideas and audience values
• document and observe emerging audiences
• cultivate relationships with local creative community
• maintain contacts
• attend and engage in Untitled on the final Friday of each month
• order, track, and prepare supplies for adult programs
• maintain program calendar
• many more!

• Applicant should be currently enrolled in or have recently completed an undergraduate or graduate program in Art History, Education, Museum Studies, Studio Art or related field with a strong interest in public programming

• Ability to interact with the public, comfort with public engagement
• Familiarity with social networking
• Literacy with the web and Adobe Photoshop, Microsoft Office applications
• Ability to write clearly and effectively
• Ability to communicate effectively and work collaboratively with others

These are part-time internships with no compensation. Interns should be available eight hours/week in addition to attending Untitled events.  Applications are accepted on a rolling basis.

For internship start dates Jan. – April, Due Date: December 15

For internship start dates May – Aug., Due Date: April 15

For internship start dates Sept. – Dec., Due Date: August 15

If you are interested in one of the internships, please email the Denver Art Museum Education Administrator at kmahoney@denverartmuseum.org for an application.

It is the policy of the Denver Art Museum to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.